Policy

Privacy Policy

This Privacy Policy explains how Pristine Solutia collects, uses, and safeguards information when you use our website or engage our dashboard and analytics services.

Effective Date: 01-Nov-2025
Website: www.pristinesolutia.com

1. Introduction

Welcome to Pristine Solutia, a provider of customized business dashboard and data analytics solutions. We value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or engage our dashboard development and related services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide Voluntarily

  • Name, email address, phone number, and company details submitted through contact forms or inquiries
  • Project requirements or documents you share for dashboard development
  • Billing or invoicing details when engaging our services

b. Automatically Collected Information

When you visit our website or client portal, we may automatically collect:

  • IP address, browser type, operating system
  • Pages viewed, time spent, and referring URLs
  • Device identifiers and cookies for analytics purposes

c. Client Data Uploaded for Projects

  • We treat all such data as confidential and use it solely for project development, testing, and deployment purposes.
  • Data is stored securely and deleted or returned upon project completion, unless otherwise agreed in writing.

3. How We Use the Information

We use collected information to:

  • Respond to your inquiries and project requests
  • Develop, deploy, and maintain business dashboards or reporting systems
  • Provide technical support and updates
  • Improve our website, services, and communication experience
  • Comply with legal or contractual obligations

We do not sell, rent, or trade personal or client business data with any third party.

4. Data Security

  • All client data is stored on secured servers or encrypted cloud environments.
  • Access to project data is restricted to authorized team members only.
  • Sensitive credentials (API keys, database logins) are never shared outside the project scope.

Despite our best efforts, no digital system can guarantee absolute security. However, we continuously improve our data protection practices to minimize risk.

5. Sharing of Information

We may share limited data only when necessary for:

  • Third-party integrations (e.g., Power BI, Google Looker Studio, Tableau, AWS, Microsoft Azure) strictly for project functionality
  • Service providers (e.g., hosting, analytics, payment gateways) who are bound by confidentiality agreements
  • Legal compliance, if required by law or governmental request

We will never disclose client-owned data or business insights to competitors or external entities.

6. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to:

  • Understand user behavior and site performance
  • Optimize content and improve service delivery

You can disable cookies through your browser settings, but some features of our website may not function properly as a result.

7. Data Retention

  • Contact and communication data are retained as long as necessary for business and legal purposes.
  • Project-related datasets and credentials are deleted within 30 days after project closure, unless a maintenance contract is active or otherwise requested in writing.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Request restriction or objection to processing
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@pristinesolutia.com.

9. Third-Party Links

Our website may contain links to third-party platforms or partner websites. We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, and changes take effect immediately upon posting.

11. Contact Us

Note

This policy applies to our website and services. For project-specific terms, see your Master Service Agreement.

Have questions about your data privacy?

Reach out and we’ll be happy to clarify any part of this policy.